I have seen numerous questions which are asked several times in the Facebook group of GrabCar Peers, again and again. These questions pops up many times in a day and usually are the same old questions from both old and new operators or Peers as called by Grab Car.
Since its legalization in the Philippines, many were encouraged to join the bandwagon, converting their private vehicles either part-time or full-time ride-sharing operators.
So to help would-be Grab Car operators or Peers, I am writing this blog post to answer most of the usual questions asked without having to publish confidential information. (I might get banned and kick off from the FB group, hehe! Ohh, it happened already but was resolved.)
Before we proceed, the first question that should be answered is … How to apply up as Grab Car operator. I already wrote a blog post about it, and you can find it here:
[alert-warning]Warning: Other links might not be available for people who are not yet Grab Car operators or Peers.[/alert-warning]
Once you are registered as Grab Peer (Operator), there are other tools that you may need in order assist you further in your operation. These tools are necessary if you feel it is time for you to expand your business, it can be additional driver or car, request access to the “dashboard” which is called by GrabCar as “Gamma”, or request for “Top up”, or simply customer service-related concern.
Gamma Access is the term used by Grab for the dashboard given to Peers, in this dashboard you can see the number of trips done by the driver, you can monitor the actual location of your driver and many more. Gamma Access is not automatically given to Peers, you should request this from Grab Car.
Top up is a term used when it is time for you to add virtual money to your driver’s celphone with GrabCar driver’s app. Upon accreditation, GrabCar will provide you a smartphone with a temporary load called virtual money. This initial load is where the percent share of Grab is deducted from the fare of the passenger. Once your balance is low, you need to top up.
Peer is an accredited operator of Grab Car, he or she have passed the stringent application process of Grab Car.
Grab Peers How To’s Answered
- How to add more vehicle and driver/s — http://bit.ly/HowToDriver
- How to request for Gamma access — http://bit.ly/HowtoGamma
- How to request for Top up — http://bit.ly/HowToTop
- How to sign up as Operator — http://bit.ly/GrabCarSingUp
- When and where is the GrabPeer Information Sessions:
Mondays to Fridays at 9 AM and 1 PM at 38th Floor B, Rufino Pacific Tower, Ayala Avenue, Makati City.
- Other questions
[toggle title=”What are the vehicles accredited by Grab Car”]GrabCars are unmarked standard sedans of the newest models and in the best-kept conditions. Think– Honda City, Toyota Altis, Mitsubishi Lancer. The Innova will fall under GrabCar. We also accept Mirage, Avanza, Adventure, and Wigo GrabCar+ takes the experience a notch higher with premium sedans and SUVs. Ride in style with Nissan Teanas, Toyota Camrys, Hummers, Toyota Fortuners, and even Mini Coopers. In general, we do not accept pick-ups and vans. Source: GrabCar website[/toggle]
[toggle title=”How much is the (GrabCar) fare?”]Grab Car or Grab Car Premium fares are flat rates determined by the system during your booking. Base fare for Grab Car is P40, and for Grab Car Premium is P90. Per kilometer rate is P15 for Grab Car and P20 for Grab Car Premium. During rush hour rate is multiplied by 1.5 or twice but it is temporary.[/toggle]
[toggle title=”How much do Grab Peer earn?”] Peers earns from the fare paid by the riders, they get 80% of the fare, while GrabCar charges for 20% of the total fare for the use of the system.[/toggle]
[toggle title=”What are trip incentives?”] Grab gives incentives to the top performing Peers. They give bonuses for the loyalty and service to our GrabCar riders. According to GrabCar, trip incentives are promotional and temporary, based on market demand, driver performance, and other factors.[/toggle]
Tip: To reach GrabCar/GrabTaxi Philippines, the easiest way is via their Facebook page. 🙂
There you go! I hope I was able to help you answer most of the questions asked by Grab Peers. If you have additional suggestions, you can write them below in the comments section and I will add it.
Grab pa more!
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