I have seen numerous questions which are asked several times in the Facebook group of GrabCar Peers, again and again. These questions pops up many times in a day and usually are the same old questions from both old and new operators or Peers as called by Grab Car.
Since its legalization in the Philippines, many were encouraged to join the bandwagon, converting their private vehicles either part-time or full-time ride-sharing operators.
So to help would-be Grab Car operators or Peers, I am writing this blog post to answer most of the usual questions asked without having to publish confidential information. (I might get banned and kick off from the FB group, hehe! Ohh, it happened already but was resolved.)
Before we proceed, the first question that should be answered is … How to apply up as Grab Car operator. I already wrote a blog post about it, and you can find it here:
How to sign up as Grab Peer or Grab Car Operator
[alert-warning]Warning: Other links might not be available for people who are not yet Grab Car operators or Peers.[/alert-warning]Once you are registered as Grab Peer (Operator), there are other tools that you may need in order assist you further in your operation. These tools are necessary if you feel it is time for you to expand your business, it can be additional driver or car, request access to the “dashboard” which is called by GrabCar as “Gamma”, or request for “Top up”, or simply customer service-related concern.
Terminologies
Gamma Access is the term used by Grab for the dashboard given to Peers, in this dashboard you can see the number of trips done by the driver, you can monitor the actual location of your driver and many more. Gamma Access is not automatically given to Peers, you should request this from Grab Car.
Top up is a term used when it is time for you to add virtual money to your driver’s celphone with GrabCar driver’s app. Upon accreditation, GrabCar will provide you a smartphone with a temporary load called virtual money. This initial load is where the percent share of Grab is deducted from the fare of the passenger. Once your balance is low, you need to top up.
Peer is an accredited operator of Grab Car, he or she have passed the stringent application process of Grab Car.
Grab Peers How To’s Answered
- How to add more vehicle and driver/s — http://bit.ly/HowToDriver
- How to request for Gamma access — http://bit.ly/HowtoGamma
- How to request for Top up — http://bit.ly/HowToTop
- How to sign up as Operator — http://bit.ly/GrabCarSingUp
- When and where is the GrabPeer Information Sessions:
Mondays to Fridays at 9 AM and 1 PM at 38th Floor B, Rufino Pacific Tower, Ayala Avenue, Makati City.
- Other questions
Tip: To reach GrabCar/GrabTaxi Philippines, the easiest way is via their Facebook page. 🙂
There you go! I hope I was able to help you answer most of the questions asked by Grab Peers. If you have additional suggestions, you can write them below in the comments section and I will add it.
Grab pa more!
Tech Patrol News
How to monitor the driver trips in grab?
Hi! Do you accept Honda Mobilio?
Hi Just want to ask magkano ang initial expenses ng pag set up ng grabcar? LTFRB applications? We already have a car which has a monthly amortization of 15k.
Sir, twice na ako nag submit ng application sa grab,,twice na nila ni reject dahil sa wrong upolad of files..can u give me instructions on how to compress the files..na iaaccept ng system ng grab..i need ur help badly sir..here’s my email add…xidreffar1974@gmail.com
May I have the contact number please. Thanks.
I suggest that you call the hotline regarding your concern.
How can I correct the info in one of the questions? I already submitted my application and received ref# from grab.
You can call or set an appointment from their website.
Hello,
Grab will remit your incentive through your GCASH.
paano ko po malalaman yung incentives ko kung magkano na?
Gd day po 2 wks.na nag apply kmi on line til now wla pa din reply ang grab saan po ba mag follow up
I applied for a gamma access. I’ve received an email regarding the log in access and they said they will get back to me after 2 business days. until now I am still waiting for it. What do I need to do next?