Following back-to-back awards as the Philippines’ fastest 5G mobile network, PLDT mobile services arm Smart Communications Inc. (Smart) has been recognized once again by Ookla, the global leader in mobile and broadband network intelligence, for delivering the Best Mobile Video Experience across all mobile technologies.
Based on its study of Speedtest Intelligence® data from 54,894 user-initiated tests from Q3 to Q4 2021, Ookla named Smart the winner of the Best Mobile Video Experience award with a Video Score of 65.75. Its nearest rival received a Video Score of 60.
Ookla’s Video Score, which ranges from 0 to 100, examines the real-world experience of consumers while streaming videos, such as on a website or through a streaming app.
The percentage of tests where users failed to play a video, the average waiting time for users to start a video, the quality of video, the percentage of tests where the video stalled, and the percentage of rebuffering among those who experienced a stalled video are all factors that Ookla considers when scoring consumer video experience.
Reinforcing Philippines’ Fastest 5G Mobile Network
Smart’s recent award for Best Mobile Video Experience builds on the provider’s record of winning the Ookla Speedtest AwardsTM as the Philippines’ fastest 5G mobile network in both the first and second half of 2021, despite its ongoing 5G deployment and network development efforts across the nation.
According to market research company Statista, over 98 percent of internet users in the Philippines viewed some form of online video content each week as of Q3 2021.
“As Filipino online users have become accustomed to streaming online videos, our fastest mobile network enables us to deliver the best Video Experience to our subscribers across all mobile technologies – whether it’s on 3G, 4G, or 5G,” said Jane J. Basas, SVP and Head of Consumer Wireless Business at Smart.
“The latest Ookla data reflects our unrelenting efforts to improve customer experience and stay ahead of their needs and demands so they may pursue their passions,” she added.
