Only 4 out of 10 Grab passengers are able to get a ride

Out of 10 Grab passengers, only 4 will get through a successful booking nowadays.

Are you one of the 4 or of the 10 passengers still struggling to get a ride, most especially right after your office hours?

Take a look at this infographic post by Grab in their Facebook page recently.

TNVS (Transport Network Vehicle Service) companies such as Grab has a limit on the number of allowed vehicles to serve the public.


Grab is seeking the immediate help of LTFRB (Land Transportation Franchising and Regulatory Board)

The LTFRB should update the master list. Replace the inactive vehicles to increase the total supply of Grab in Metro Manila.


Some of the Grab drivers opted to stop operations after the suspension of the P2 per minute travel time charge. The reason is quite obvious — reduced income. Drivers had to work longer hours to earn more.

The wasted time is appended when the pickup points are farther than usual. Plus the growing cancellation by passengers definitely adds to the decision of the Grab drivers to go #GrabOff

Grab’s 100-Day Plan

Grab PH never stopped. They launched the 100-Day Plan.

Grab reached out to its partners – drivers & operators through Enhanced Driver Performance Incentives, an improved Driver Code of Conduct, and an expanded training program for drivers through the Grab Driver Academy.

These efforts done by Grabe did not increase the number of TNVS cars in the Metro even with the revamped financial incentives to drivers.

As of Aug 29, 2018

LTFRB said they will open 10,000 slots for TNVS franchises and will start a crackdown for colorum (TNVS vehicles with no PAs or CPCs) starting September 1.

The LTFRB started accepting TNVS applications from those not in the Masterlist on August 24. Meanwhile, August 31 is the LTFRB’s deadline for those in the master list to apply for CPC or renew their expired PAs.

Despite these, Grab maintains that

  • Immediate processing of slots will ease the supply problem and help get more people to their destinations.
  • LTFRB must clean up the Masterlist by removing dormant drivers from the list. 13,000 slots are taken by inactive drivers, which, if replaced by active drivers (awaiting accreditation) can help meet the more than 15,000 rides daily (about 12 rides a day per driver).
  • LTFRB should review the supply and demand situation every 3 months to check if the supply cap should be increased. This is because (1) not all drivers are full-time (some drive for only a few hours per week); (2) 20% of drivers are affected by coding and their other needs; (3) demand keeps growing as more people download more TNVS apps; and (4) erring drivers and operators banned from operating TNVS count as inactive and must be replaced.

Grab has also launched the #EndTheWait campaign to spread the word on the supply issue and it can be resolved.

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