With 159 telecom partners worldwide, PLDT wireless company Smart Communications, Inc. (Smart) continues to lead the way in 5G data roaming, providing services to clients in 87 destinations.
Customers with Smart 5G SIMs and 5G-capable devices can enjoy live 5G roaming services in Aland Island, Albania, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, China, Crete, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Gibraltar, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Mauritius, Monaco, Netherlands, New Zealand, Nigeria, Northern Ireland, Northern Marianas, Norway, Oman, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Scotland, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, United Arab Emirates, United Kingdom, the United States of America, US Virgin Islands, Uzbekistan, the Vatican, Vietnam, and Wales.
To subscribe and check roaming status and other information, customers can visit https://gigaroam.smart.com.ph/. To activate their roaming service before travelling abroad, prepaid customers must text ROAM<space>ON to 333; while postpaid customers can call the hotline *888 or *800 for Smart Infinity customers.
In the Philippines, Smart’s mobile network covers 97% of the population with 3G, 4G/LTE and 5G, supported by PLDT’s fiber infrastructure. This infrastructure spans over 1.1 million kilometers, consisting of over 0.2 million cable kilometers of international fiber and about 0.9 million cable kilometers of domestic fiber, as of end-September 2023.
Additionally, Smart has made it simple and hassle-free for visitors to the nation, particularly over the Christmas season, to connect to its 5G network via 5G SIM cards and 5G-capable devices.
Improving connectivity for both travelers and roamers highlights PLDT’s ambitious multi-year transformation, in which improving customer experience is a top priority. It also supports the group’s efforts to connect everyone and to ground initiatives around the United Nations Sustainable Development Goals (UNSDG), especially SDG No. 9: Industry, Innovation, and Infrastructure.
