For years, Converge ICT has been widely known as one of the Philippines’ fastest-growing fiber internet providers, winning households with its high-speed, pure-fiber connectivity. But behind the scenes, the company has been quietly — and now aggressively — transforming into something much bigger.
Converge is no longer positioning itself as just a residential ISP. It is now making a decisive push to become a full-fledged technology and business solutions provider, particularly in the highly competitive business-to-business (B2B) space. And to make that ambition clear, the company has brought in seasoned, world-class executives with deep experience in enterprise, SME, and organizational leadership.
The launch of the Converge Global Business headquarters in November was the first major signal. The recent strengthening of its executive bench confirms that this is not a short-term experiment, but a long-term strategic pivot.
A Clear Shift Toward Enterprise and Global Business
The Philippine enterprise technology market is evolving rapidly. Businesses today demand more than connectivity — they need secure data centers, cloud services, managed IT, mobility solutions, and end-to-end digital infrastructure. Converge’s leadership appears to recognize that competing at this level requires not only capital investment, but also proven expertise.
By establishing Converge Global Business, the company formally separated its enterprise ambitions from its residential roots, creating a platform focused on large corporations, multinational firms, and wholesale clients. This move places Converge in more direct competition with established enterprise providers, both local and international.
To lead this transformation, Converge has turned to a veteran who has built enterprise businesses across developed markets.
Grace Jarin-Castillo: Leading the Enterprise Charge
At the center of Converge’s enterprise push is Grace Jarin-Castillo, a respected pioneer with more than 35 years of experience in enterprise business development. Her career spans multiple mature markets and complex technology environments, giving her deep insight into how large organizations consume and scale digital services.
Jarin-Castillo brings extensive expertise across data centers, managed services, cloud platforms, hosted solutions, and enterprise mobility. These are precisely the areas where Philippine enterprises are increasing their investments as they modernize operations and expand regionally.
What sets her apart is her reputation as a solution-selling leader, particularly for top-tier and mission-critical clients. Rather than selling standalone products, her approach centers on designing integrated solutions that align with a company’s long-term business objectives — a capability that is essential in enterprise IT.
With Jarin-Castillo at the helm, Converge is signaling that it intends to compete not just on price or speed, but on depth of capability and strategic value.
SMEs Are Part of the Strategy — Not an Afterthought
While enterprise clients often dominate headlines, small and medium enterprises (SMEs) remain the backbone of the Philippine economy. Converge’s B2B strategy acknowledges this reality by placing strong leadership on its SME segment as well.
To head the SME Business Group, Converge has onboarded Dindo Marzan, a seasoned digital platforms executive with over 20 years of experience in building and scaling technology products in emerging markets.
Before joining Converge, Marzan served as Chief Operating Officer of BayaniPay, where he helped scale the Los Angeles–based fintech startup to an impressive $200 million in gross transaction value. His background combines product development, commercialization, and operational scaling — all critical for serving SMEs with diverse and evolving needs.
As head of SME Solutions, Marzan’s mandate is clear: drive revenue growth, forge strategic partnerships, and significantly strengthen Converge’s presence in the SME market. His previous leadership roles at True Digital Group, Voyager Innovations, ABS-CBN, Globe Telecom, and Mozcom give him a unique perspective across telco, media, fintech, and digital services.
For SMEs looking beyond basic connectivity, this could translate into more bundled, platform-driven solutions tailored to growth-stage businesses.
Strengthening the Organization from Within
Converge’s transformation is not limited to products and markets. Recognizing that sustainable growth depends on people, the company has also reinforced its leadership at the organizational level.
In October 2025, Converge welcomed Mylene S. Sardinia as its new C-level executive leading the People and Culture (HR) group. Sardinia brings more than 25 years of experience in human capital strategy, business transformation, and organizational development.
Her background spans the BPO, HR outsourcing, and media sectors, where she previously served as Chief People Officer and Senior Director for Operations at Business Process Outsourcing International. Her expertise will be critical as Converge scales its enterprise operations, integrates new talent, and aligns its workforce with more complex, global-facing business models.
In fast-growing technology companies, organizational maturity often determines whether expansion succeeds or stalls. By investing in People and Culture leadership, Converge is addressing this challenge head-on.
A Strong Signal to the Philippine Tech and Business Market
Taken together, these executive appointments send a clear message: Converge is serious about becoming a premier technology and business solutions provider in the Philippines.
This is no longer just about faster home internet. The company is building capabilities across enterprise IT, SME digital solutions, cloud and managed services, and internal organizational excellence. For Philippine businesses, this could mean more choice, more competition, and potentially more locally driven innovation in enterprise technology.
As Converge continues to evolve, the next phase will be closely watched — not just by consumers, but by enterprises, SMEs, and the broader Philippine tech ecosystem.
