In today’s digital lifestyle, a few seconds of WiFi downtime feels like forever. Whether your internet drops mid-rant on social media, mid-episode on Netflix, or freezes during an important virtual meeting, it’s more than a tech hiccup – it’s a disruption to your life.
Introducing Always On: The Smart Hybrid Modem
PLDT Home’s new Always On modem offers a groundbreaking solution. It’s the first of its kind in the country – a smart hybrid modem that combines fiber and LTE with an automatic switchover system.
Here’s how it works: when your fiber connection goes down, Always On instantly switches to unlimited LTE. There’s no need for manual setup, no tethering from your phone, and no annoying prompts to reconnect. Once your fiber is restored, it seamlessly switches back, keeping all your devices connected without interruption.
Automatic Fault Ticket Creation
Even better, if your modem has been running on LTE backup for 30 minutes straight, Always On automatically creates a fault ticket for you. This means you don’t need to call hotlines or wait in customer service queues. PLDT begins resolving the connectivity issue while you continue working, streaming, gaming, or attending online classes at home.
Powered by WiFi 6 for Ultra-Fast Speeds
The Always On modem is powered by WiFi 6 technology, delivering high-speed internet of up to 1 Gbps (depending on your plan) across multiple devices. Whether you’re working from home, streaming 4K content, or your kids are attending online classes, you get a fast, stable, and reliable connection for everyone in the household.
Why Do Fiber Outages Happen?
While Always On can’t prevent outages, it ensures you stay online when they occur. Fiber interruptions often happen for reasons beyond anyone’s control. Here are real-world examples where Always On makes a big difference:
1. Typhoons and Extreme Weather
The Philippines experiences around 20 tropical cyclones annually, according to PAGASA. Strong winds, falling trees, and flooding regularly damage fiber infrastructure. Undersea cable cuts during severe weather also take time to repair. With Always On, your internet automatically switches to LTE, so you can remain connected while waiting for fiber restoration.
2. Cable Theft Incidents
A telco report revealed that Metro Manila accounts for over 60% of cable thefts nationwide each year. Stolen cables disrupt connectivity for entire neighborhoods, halting businesses, online classes, and remote work. With Always On’s LTE backup, you stay online while fiber lines are replaced.
3. Damage by Animals
Sometimes outages are caused by tiny culprits. Rodents, and even local squirrels found in urban areas and villages, have been known to chew through fiber cables. These incidents can take time to detect and repair, but LTE backup ensures you remain connected while waiting.
4. Accidental Damage During Roadworks
Urban roadworks, drilling, and construction often accidentally damage underground fiber cables, triggering sudden outages. Locating and repairing these cuts takes time. With Always On, your internet seamlessly switches to LTE so you can carry on with your tasks without interruption.
The Bottom Line
PLDT Home’s Always On is more than an internet backup – it’s a smart, seamless solution designed for a world that can’t afford to pause. When unexpected fiber outages happen, you can count on Always On to keep you connected, productive, and entertained, without missing a beat.
See also: PLDT Home launches “Always On” hybrid modem with LTE SIM
