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NEWS: Smart now enables mobile users to upgrade their physical SIM to an eSIM while retaining their number

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Smart Communications, Inc. (Smart) is leading the way in eSIM adoption in the Philippines by allowing prepaid subscribers to switch to an eSIM without losing their number. This service is the first of its kind for prepaid customers in the country.

The eSIM, or embedded SIM, is the digital version of a physical SIM card. It provides a convenient and efficient way for users to access data, call, and text services without needing to insert a physical SIM card. Managing, activating, transferring, and securing an eSIM is much simpler compared to a physical SIM card.

“Now, Smart Prepaid subscribers may upgrade their physical SIM to an eSIM for only Php99 by simply presenting their physical SIM and any valid government ID at the nearest Smart Store,” said Lloyd R. Manaloto, Head of Prepaid at Smart.

“On the other hand, non-Smart subscribers can switch their physical SIM into a Smart Prepaid eSIM for FREE by obtaining their Unique Subscriber Code from their current network provider, and submitting the required documents – such as a valid government ID, a screenshot of their current balance, and a signed application form, among others – to the nearest Smart Store,” he added.

Smart Signature subscribers and Smart Infinity members can easily upgrade to an eSIM by visiting any Smart Store. Conversely, non-Smart postpaid customers can switch to a Smart Postpaid eSIM by obtaining their Unique Subscriber Code from their current network provider and submitting the necessary documents to the nearest Smart Store.

What is eSIM

For context, the eSIM, or embedded SIM, is a digital SIM card that is integrated into a device, removing the necessity for a physical SIM card. This technology allows users to easily switch between mobile networks without the hassle of physically changing SIM cards.

Smart Communications introduced its eSIM in July 2023, representing a major achievement as the initial prepaid eSIM option in the Philippines. This move transformed the telecommunications industry in the nation by presenting customers with a modern and digital substitute for conventional SIM cards.

See also: Smart launches Prepaid eSIM

Benefits of Smart Communications eSIM


With Smart Communications eSIM, users can activate cellular service instantly without visiting a store or waiting for a physical SIM card to arrive in the mail.


Smart Communications eSIM enables users to switch between different cellular plans and networks seamlessly, providing unparalleled flexibility.


By eliminating the need for physical SIM cards and reducing administrative overhead, Smart Communications eSIM offers cost savings for both consumers and service providers.

How do I activate Smart Communications eSIM?

To activate Smart Communications eSIM, simply visit the Smart Communications website or an authorized retailer, scan the provided QR code, and follow the on-screen instructions.

Is Smart Communications eSIM compatible with all devices?

Smart Communications eSIM is compatible with a wide range of devices, but compatibility may vary depending on the device’s manufacturer and model.

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Raffy Pedrajita

is Rafael Pedrajita offline. He is the founder of Tech Patrol. He's been a freelancer and a blogger since March of 2010. He married a beautiful woman named Amor. You can follow him on his Social Media accounts in the links below.
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