Smart-Sun Cellular Network Advisory

Smart and Sun Cellular sent this network advisory regarding their network operations in areas hit by the typhoon Yolanda.

As of 12.00 pm, November 9, 2013

Mobile phone leader Smart Communications, Inc. has commenced restoration work of facilities affected by SuperTyphoon Yolanda and expects to fire up most of these equipment over the next two to three days.

“About 15% of our cellular coverage in the three regions of Central Philippines was affected by the super typhoon, most of these in Eastern Samar and Leyte which bore the brunt of the storm’s fury,” said Rolando G. Pena, head of technology services for PLDT and Smart.

[showhide type=”pressrelease”]Less than one percent of the Smart network in Mindanao was affected, mostly in Surigao del Norte while less than 10% of our network in South Luzon was affected, mostly in Masbate, Romblon.

“That is why we were able to continue providing services in areas such as Southern Leyte, Kalibo and Boracay in Aklan province,” Pena said.

“The teams that we prepositioned in the affected provinces started restoration work immediately after the storm passed. They put Ormoc City back on air last night and we are moving on to the surrounding municipalities from there,” he added.

“In a number of areas, service is not available because of the lack of commercial electricity. To address this, we are dispatching generation sets to augment local power. We are also making available to local residents power in our cell sites to enable them to re-charge their mobile phones,” he added.

Pena added that full normalization of service will depend on the restoration of commercial power which was also affected by Yolanda.

Meanwhile, as of this morning, Smart and Sun Cellular have set up Libreng Tawag stations at the following sites: Brgy. 7 and San Jose Municipal Office in San Jose, Mindoro; Rizal Elementary School evacuation center in Iloilo City; San Francisco, Camotes Islands, Tubigon Community Hospital in Potohan, Tubigon, Bohol, and East Central Elementary School in Tubigon, Leyte. In Roxas City, the public may also proceed to the local Smart cellsite for free charging of batteries of mobile phones as power is still out. More Libreng Tawag and Libreng Charging stations are being set up.

Smart subscribers can also donate to the Philippine Red Cross by texting RED to 4143 (ex. RED 100 to 4143). Donations are accepted in the following amounts: 10, 25, 50, 100, 300, 500, 1000. [/showhide]

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