HONOR Service Centers in Malaysia: Where to Get Official Device Repairs and Support
If you’re looking for HONOR Service Centers in Malaysia, knowing where to find authorized repair facilities can save time and help ensure your smartphone, tablet, laptop, or wearable receives professional service using official procedures.
As HONOR continues to expand its presence across Malaysia, the company has established a network of authorized service centers and collection points to support customers nationwide. These facilities provide repair services, diagnostics, warranty assistance, and after-sales support for eligible HONOR devices.
Whether you’re dealing with a cracked screen, battery issues, software problems, or warranty concerns, here’s a guide to several HONOR service locations currently available in Malaysia.
In the country, here are the HONOR Service Centers in the Philippines
Why Visit an Authorized HONOR Service Center?
Choosing an authorized service center offers several advantages compared to third-party repair shops.
Authorized centers have access to official repair procedures, approved replacement parts, warranty verification systems, and trained technicians familiar with HONOR products. Customers can also receive assistance with software troubleshooting, device diagnostics, and warranty-related concerns.
Before visiting any service center, HONOR recommends backing up important data stored on your device. The company also advises customers to contact the service center beforehand if they need confirmation regarding operating hours or repair availability.
HONOR Authorized Service Center – Alor Setar
Located in Kedah, the Alor Setar service center serves customers in the northern region of Peninsular Malaysia.
Address:
No. 22, Ground Floor, Kompleks Perniagaan Pintu 10, Jalan Pintu Sepuluh, Alor Setar
Contact Number:
017-682 2628
Operating Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Customers can visit this location for device diagnostics, repairs, and warranty-related inquiries.
HONOR Authorized Service Center – Batu Pahat
HONOR users in Johor can access official support through the Batu Pahat service center.
Address:
No. 12, Jalan Persiaran Flora Utama, Taman Flora Utama, 83000 Batu Pahat, Johor
Contact Number:
018-905 5888
Operating Hours:
Monday to Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 2:00 PM
The center provides after-sales support for various HONOR products and accessories.
HONOR Collection Point – Bintulu (Drop Off & Collect)
For customers in Sarawak, HONOR operates a collection point inside The Spring Shopping Mall in Bintulu.
Address:
Lot F17A, 1st Floor, The Spring Shopping Mall, Lot 4282, Jalan Tun Abdul Razak, 97000 Bintulu, Sarawak
Contact Number:
010-546 7777
Operating Hours:
Monday to Sunday: 10:00 AM – 10:00 PM
Collection points primarily receive defective devices and facilitate the repair process by forwarding devices to authorized service facilities.
HONOR Collection Point – Dungun (Drop Off & Collect)
Customers in Terengganu can utilize HONOR’s Dungun collection point for repair submissions.
Address:
Lot 9943, Pusat Perniagaan Sura Gate, 23000 Dungun, Terengganu
Contact Number:
016-980 8797
Operating Hours:
Monday to Saturday: 10:00 AM – 7:00 PM
This location functions as a drop-off and collection center for devices requiring service.
HONOR Authorized Service Center – Penang Gurney Paragon
Located within one of Penang’s most popular shopping destinations, this service center supports HONOR customers across the state.
Address:
Lot 163D-4-19, Gurney Paragon Mall, Persiaran Gurney, 10250 Georgetown, Pulau Pinang
Contact Number:
018-906 2118
Operating Hours:
Monday to Saturday: 10:00 AM – 7:00 PM
Customers can obtain diagnostics, repairs, warranty assistance, and technical support at this location.
HONOR Customer Support in Malaysia
Apart from physical service centers, HONOR Malaysia also provides multiple support channels for customers seeking assistance.
HONOR Malaysia Hotline:
1800-88-5645
Email Support:
my.support@honor.com
Hotline Operating Hours:
Monday to Sunday: 9:00 AM – 6:00 PM
Live Chat Availability:
Monday to Sunday: 9:00 AM – 9:00 PM
Customers can also schedule repair appointments, inquire about warranty coverage, and locate nearby service centers through HONOR Malaysia’s support portal.
Frequently Asked Questions
Does HONOR Malaysia offer warranty repairs?
Yes. Authorized HONOR Service Centers can assist with warranty verification and eligible warranty repairs according to HONOR’s warranty policies.
What is the difference between a Service Center and a Collection Point?
A Service Center performs diagnostics and repairs directly. A Collection Point accepts defective devices and forwards them to authorized repair facilities before customers collect the repaired unit.
Should I back up my device before visiting?
Yes. HONOR recommends backing up important data before submitting a device for repair or diagnostics.
How can I find the nearest HONOR Service Center?
You can use HONOR Malaysia’s official Service Center locator or the My HONOR application to locate the nearest support facility.
Final Thoughts
HONOR’s growing presence in Malaysia is supported by a network of authorized service centers and collection points that help customers access professional after-sales support. Whether you’re located in Alor Setar, Batu Pahat, Penang, Bintulu, or Dungun, official repair assistance is available through HONOR’s authorized channels.
For the latest service center information, operating hours, and repair appointments, customers are encouraged to consult HONOR Malaysia’s official support platform before making a visit.
