Concentrix, the largest private employer in the country and a world leader in customer experience (CX) solutions and technology, has signed a groundbreaking deal that confirms it will move to Cebu Exchange in 2023 as part of its plan to grow even more.
With the help of this strategic partnership with ARTHALAND, Concentrix will add Cebu Exchange, a PEZA-accredited office development that is on track to be the largest net-zero carbon-certified building in the Philippines, to its leading local presence. With the expansion, Concentrix will have 51 sites across the country. The company is still committed to adding more jobs and investing in better, more sustainable buildings for its growing staff.
Cebu City has become a popular place for businesses because it has a large pool of highly skilled workers, better access to the rest of the region, and is less expensive than Manila. The Tholons Global Innovation Index named the city the 12th most attractive BPO destination for 2020.
“Cebu has always been an exciting market for the office sector”, said Dom Fredrick Andaya, Senior Director of Office Services – Tenant Representation at Colliers. “Sixty percent all provincial office transactions that we recorded in 2022 happened in Cebu, and a bulk of these were office lease transactions cornered by IT-BPM firms. Aside from the abundance of highly skilled workers, the availability of higher-quality buildings with sustainability features provides extra incentive for occupiers to locate and expand in the city. We are very happy and thankful to have facilitated this landmark partnership between Concentrix and Arthaland.”
As part of the deal, Concentrix will move into multiple floors of the Cebu Exchange later this year, taking up a total gross rentable area of 16,686.73 sq.m. It is the biggest business deal and office move-in in the southern Philippines compared to other deals of the same size and needs.
The partnership also shows that Concentrix’s strategic focus on environmental, social, and governance issues and its Doing Right DNA is in line with ARTHALAND’s goals for sustainable development, which put the welfare of residents first. The fact that Cebu Exchange has features for health and wellness shows how much Concentrix cares about its employees.
Concentrix chose Cebu Exchange because of its reputation for sustainability, which was a big reason why. ARTHALAND’s sustainability projects outside of its developments back up this reputation. On Cebu Island, ARTHALAND is running a program to fix up public schools in a sustainable way. This includes fixing roofs and adding solar panels, painting public schools with low-VOC paints, giving them low-energy LED lighting, and fixing up toilets.
“At Concentrix, we design, build and run the future of customer experience (CX). And as we continue to grow, we also reimagine the future of workspace – what kind of facility is needed by our teams today and those joining our organization tomorrow. We are thrilled to partner with Cebu Exchange in giving our teams the best sustainable and wellness-centered office space available in the market. Cebu Exchange’s energy-optimized facility not only supports our environment conservation goal, but also provides our people with flexible spaces to be creative and social. It is critically important for us to prioritize the health, safety, and well-being of our staff while also being responsible for the health of our planet. As an industry leader, we proudly embrace the workspace of the future, today,” said Amit Jagga, SVP and Country Leader of Concentrix Philippines.
“We are delighted to welcome Concentrix to the Cebu Exchange. The combination of Concentrix’s expertise in customer engagement and business performance, and Cebu Exchange’s commitment to sustainability and wellness, is a powerful collaboration that will bring benefits to all stakeholders. We look forward to a long and prosperous partnership.” said Oliver L. Chan, Senior Vice President of ARTHALAND.
The U.S. Green Building Council has already certified Cebu Exchange as LEED Gold. The Philippine Green Building Council gave it the highest 5-Star rating for its design, and the International WELL Building Institute gave it the WELL Health-Safety Rating 2022 for Facility Operations and Management. It is also signed up to get EDGE certification from the International Finance Corporation and is on track to do so.
Through the World Green Building Council’s Net Zero Carbon Buildings Commitment, ARTHALAND has promised to get rid of carbon dioxide from all of its buildings by 2030. ARTHALAND is the first company in Asia and the first company from the Philippines to sign the agreement. For more information, you can visit Cebu Exchange on Salinas Drive (in front of Cebu I.T. Park), Lahug, Cebu City, Philippines, send an email to ask@arthaland.com, or go to www.arthaland.com.
