Dubbed as iPhone Same Unit Repair (SUR) program, iPhone owners will be glad to know that iPhone repairs can now be done in the Philippines by Power Mac Center Mobile Device Engineers.
Photo: Rapidrepair.com
The iPhone SUR, which rolls out on all Power Mac Center Apple Authorized Service Providers nationwide starting today, February 17, provides convenience to iPhone users in the country. No need for the iPhone to be shipped abroad and wait long time for repair as PowerMac now repairs and makes it ready for claiming within 72 hours. This is in sharp contrast to the previous three-week to a month turnaround time when units are replaced with a Service Replacement Unit shipped directly from Apple Singapore. This new service program would also help avoid instances wherein customers seek out unauthorized repairs.
This latest service program covers iPhone 4, 4S, 5, 5S and 5C units purchased not only from any Power Mac Center location but also from other Apple Authorized Resellers. While iPhone parts that can be repaired vary per model, they include the main camera, vibe motor, volume button shim, speaker module, SIM ejector arm, home button flex assembly, receiver module, speaker, rear camera, battery, display, and back cover.
The iPhone SUR is free for all units that are within the standard one-year Apple warranty. There is no limit to the number of times that an iPhone unit under warranty is repaired. Units that are no longer under warranty will be considered as “Billed Service” and are guaranteed three months of Power Mac Center Warranty for the same initial repair issue. “Billed Service” involves diagnostic fees, price of parts, and labor fees.
