PLDT and its wireless arm Smart Communications Inc. (Smart) continue to elevate the quality of their customers’ digital lifestyles through synergies with PayMaya, the financial technology (fintech) arm of PLDT-affiliate Voyager Innovations. This is happening as the pandemic continues to make digital payments indispensable to Filipinos (Voyager).
Customers like Rowena Lei, a blogger located in Quezon City, are able to make use of the conveniences provided by the PayMaya app thanks to the dependable internet and mobile services provided by PLDT and Smart.
She said that “we do nearly everything online now,” including our jobs, our schoolwork, and even our leisure activities.
Lei has been a client of PLDT and Sun in addition to PayMaya since 2016, and she mentioned that technology has assisted her in the management of her home in a number of different ways.
“At first, the reason I decided to sign up for an account with PayMaya was that it was one of the payment methods that was accepted on a website where my children purchased video games. In the future, I’d use it to pay my bills, place restaurant orders, and a variety of other things. Since I started using PayMaya, my life has become so much easier that I no longer need to physically travel somewhere to pay for anything. I also receive cashback,” she explained.
PayMaya is the only financial technology company in the Philippines that operates an end-to-end digital financial services ecosystem. This ecosystem includes a widely used consumer e-wallet app, the most extensive on-ground agent network via Smart Padala, and the largest non-bank enterprise payments processing business. PayMaya was founded in 2011 and is headquartered in the Philippines.
It’s Smart Padala by PayMaya network of over 60,000 partner agent touchpoints acts as the last mile of digital financial hubs in communities, giving access to digital financial services to those who are unbanked or underserved.
“Through synergies with PayMaya, PLDT and Smart are consistently working to broaden and improve the digital environment that is accessible to Filipinos.” Because the requirements of our customers are the focal point of all of our activities throughout the organization, our partnership demonstrates how seriously we take our commitment to put them first. We are able to improve the overall quality of our customers’ experiences by utilizing PayMaya’s services, which are supported by the broadest network coverage offered by PLDT and Smart, as stated by Alfredo S. Panlilio, President and Chief Executive Officer of both PLDT Inc. and Smart Communications.
Customers of Smart may also utilize GigaPay powered by PayMaya, which enables users to link their PayMaya wallet for in-app purchases on the Smart’s GigaLife app. These in-app transactions include purchasing load, subscribing to offers, and paying bills.
According to Jane J. Basas, head of Smart’s Consumer Wireless business, “Promoting Digital Payment Transactions via PayMaya is Aligned with Our Goal to Make Our Customers’ Lives Simple and Easy by Bringing the Most Relevant Digital Services to More Filipinos.” Smart’s goal is to make the lives of their customers simple and easy by bringing the most relevant digital services to more Filipinos.
As a growing number of Filipinos switch to using digital payment methods, which is being spurred by the consistent rise of e-commerce in the nation, PayMaya, in conjunction with the dependable networks of PLDT and Smart, is in the ideal position to fulfill the demands of its clients.
“We have integrated digital payment methods into the routines of everyday life for Filipinos by providing them with a reliable financial account that is simple to use with PayMaya. As we continue to encourage widespread use and work to expand access to financial services, we are expanding our offerings beyond traditional payment methods in collaboration with Maya Bank “said Shailesh Baidwan, President at PayMaya.
Maya Bank was awarded a license to operate as a digital bank by the Bangko Sentral ng Pilipinas in September of the previous year. The bank plans to start operations in the first quarter of 2022. The vast majority of unbanked and underserved customers, as well as micro, small, and medium-sized enterprises, will be the digital bank’s principal target audience.
Maya Bank will capitalize on PayMaya’s proven track record of success, as well as its ready base of consumers and MSMEs, its largest digital payments touchpoints, and its strong corporate connections. Maya Bank will also be able to promote a smooth digital banking experience among the clients of PLDT and Smart as a result of its strong connection with both of these telecoms. This will be made possible by Maya Bank’s strong affiliation with both of these telcos.
Fintech, digital payments, and e-commerce are just a few of the many parts of the digital ecosystem that are powered by PLDT’s fiber infrastructure, which is the country’s most extensive at 743,700 kilometers as of the end of December, and Smart’s mobile network, which covers 96 percent of the population from Batanes to Tawi-Tawi and is the country’s fastest mobile and 5G network according to Ookla. PLDT’s fiber infrastructure is the country A virtual shop booking for MNP may be made by interested subscribers at http://smrt.ph/bookanapp. Interested subscribers can also make the Smart move by using the GigaLife App. Visit smart.com.ph/switch for further information.
