In a highly competitive environment, PLDT outperformed industry competitors in fiber, mobile, and fixed-wireless services.
When compared to other industry participants, PLDT’s stated P10.6 billion gain in service revenues year over year over the first nine months was much greater.
PLDT’s fiber-to-the-home business experienced record-breaking growth in the third quarter, adding 324,000 fiber customers and ending September with a market-leading fiber customer count of 2.09 million, outpacing its nearest competitor by 100,000 net fiber additions.
PLDT’s revenue from home broadband, at P31.5 billion, is nearly double that of its competitor.
PLDT Home is on target to surpass one million net new fiber subscribers this year, having gained 802,000 new fiber subscribers in the first nine months. After completing 1.23 million fiber ports in 2021, PLDT Home now has a total fiber capacity of 5.29 million fast internet ports.
PLDT’s total fixed broadband users have risen to 2.77 million as a result of its ongoing efforts to actively transition copper consumers to fiber.
40M Data Users
PLDT’s mobile company Smart, on the other hand, continues to increase market share in both the prepaid and postpaid sectors, providing the country’s largest number of mobile data customers (40 million). Smart’s fixed wireless subscribers surpassed one million for the first time, up 24% from end-2020.
“While on the whole it has been a great nine months, we acknowledge that there is a lot more left to be done. We continue to push ourselves to deliver the best customer experience to our fixed and wireless customers. We look forward to ending the year very strong, and accelerate further next year,”Alfredo S. Panlilio, PLDT Inc and Smart Communications President and CEO.
To maintain a world-class customer experience, PLDT and its mobile unit Smart continued to expand their network, increasing total capital expenditures for the first nine months to $63.3 billion. PLDT and Smart are on track to reach their full-year spending targets of at least 88 billion dollars in 2021.