Smart, fintech app BillEase strengthen partnership, elevating customer experience
Through a number of efforts, the financial technology app BillEase and PLDT’s wireless business, Smart Communications, Inc. (Smart) have deepened their relationship to improve the experience of Filipino clients.
With more than 1.8 million active BillEase app users each month, prepaid consumers of TNT and Smart have an additional easy way to top up their load using their phones. To help clients who might need to buy load right away and pay for it later, they also provide a product called Buy Now, Pay Later.
Aside from these initiatives, Smart and BillEase also rolled out a promo where customers could win a Samsung Galaxy A54 by simply loading via the app.
The promo winner and Smart customer, 28-year-old Carlo Afable from Metro Manila, accepted the award during a small turnover ceremony held at the BillEase office in Makati City.
The combined fixed and wireless networks of the PLDT Group enable Smart’s network performance. PLDT’s entire fiber footprint of over 1.1 million cable kilometers, comprising over 0.9 million cable kilometers of domestic fiber and more than 200,000 cable kilometers of foreign fiber as of end-2023, supports Smart’s mobile network, which reaches 97% of the population.
Smart’s primary alliances and network projects complement the United Nations Sustainable Development Goals (UNSDG), especially SDG No. 9 – Industry, Innovation, and Infrastructure — and the PLDT Group’s efforts to link everyone. These reaffirm the Group’s endorsement of the government’s general push toward digitalization.
