We were invited by Xiaomi Philippines to visit their exclusive service center in Greenhills yesterday. We were greeted by the Steve Vickers, the general manager for Southeast Asea.
Like what we reported on October 3, the Mi Exclusive Service Center is the latest addition to Xiaomi’s growing network of service centers and over 50 drop-off points in the country. The exclusive service center in Greenhills is the 7th.
The address
The Located at the 2nd floor of One Kennedy Place, Club Filipino Drive, Greenhills, San Juan, the Mi Exclusive Service Center is committed to provide world-class service and support to users of Mi smartphones and accessories.
Coverage of service
For customers with smartphones and accessories covered by warranty, the Mi Exclusive Service Center will also offer 2-hour repairs when possible.
“We are ready with parts of Mi products in stock as well as highly-trained staff ready to assist. Our goal is for customers to have their products repaired within 2 hours,” said Steve Vickers, Xiaomi General Manager for Southeast Asia. “Depending on the situation, we can also have their devices replaced.”
Aside from offering repairs, the Mi Exclusive Service Center is also a venue for people to learn more about Xiaomi and experience Mi products in person. It will feature a showcase of Mi products, Mi Bunnies, as well as artwork created by Mi fans.
Additional notes:
- The center will not sell any Xiaomi products, the accessories displayed in the center are temporary only
- It will accept Xiaomi smartphones purchased from abroad
- Turn around time is 2 hours
We also asked Steven Vickers about the Mi4, Mi Band, and the Mi Pad. Almost all of us were eager to know if the other Mi devices are coming to the Philippines. Vickers told us that it is coming but he has no information on the definite date.
All photos in this post except for the second one from to top are taken with Kata F1s.
