EPSON Philippines, the global leader in printing technologies has launched an enterprise printing solution called EasyCare360.
EasyCare360 is an all-in-one solution installed to an EPSON printer and provides businesses hassle-free printing management by monitoring the status of the printer and taking care of the consumables, spare parts and maintenance services.
EasyCare360 is a subscription type of printer management system.
Currently, this product applies to Workforce Pro WF C869R printer and is initially available in Metro Manila.
“The detail-obsessed individuals in Epson are committed not only in creating the most innovative products for consumers but also in developing solutions that will complement these products and help drive innovation value,” said Eduardo Bonoan, marketing director for Epson Philippines. “With EasyCare360, we aim to showcase that we are capable of providing end-to-end service to our customers and ensure business continuity.
EPSON’s EasyCare360 is a monthly subscription service. Customers can buy separately from EPSON Workforce PRO WF-C869R printers.
The subscription features a “pay-per-use” model for each enrolled printer, allowing customers to pay only for the total number of pages printed for the whole month.
EPSON then will deploy somebody to read the built-in meter to the printer and the billing comes next.
Aside from this hassle-free service, EPSON will also provide premium features that will include:
- a dedicated tech support hotline (PLDT, Globe and Smart)
- 2 hours on-site response time
- availability from 9 am to 6 pm, Monday to Saturday except on Holidays
- parts and supplies assurance
- includes parts delivery, consumable, remote troubleshooting, preventive maintenance, and installation services & user training
EPSON EasyCare360 is now available in Metro Manila, upon purchase of Workforce PRO WF-C869R printers.
This A3 multifunction printer offers lowest-cost color printing in this category. It is equipped with a Replaceable Ink Pack System (RIPS), and delivers up to 84,000 ISO pages before changing the ink packs.
To know more about EasyCare360 you can call EPSON Customer Care hotline at 02 441 9030.